Refund policy

PRODUCT RETURNS AND RIGHT OF WITHDRAWAL

  • Every buyer has the right to withdraw from purchased goods within 14 days after receiving the order by sending them by mail to the address indicated below. The goods must be unused and undamaged, and the shipment must include a printed order confirmation. Return shipping costs are covered by the customer.

  • SIA Julija Zandersone Impact will refund the received payment to the payer's account within 10 calendar days from the day the returned goods are received, but in some cases, the refund may take up to 14 days.

  • Please send the returned goods, together with the order confirmation, to the address - Ezera iela 5, Mežezeri, Salaspils pagasts, LV-2121, Latvia

RETURN OF DAMAGED PRODUCTS

If you have received a damaged product, please contact us by email: mailto:info@pastkreks.lvinfo@pastkreks.lv